When a local pensions company recently upgraded from Microsoft Office 2003 to 2010 they knew the next step would be ensuring their staff were properly trained. They recognised that the upgrade would mean employees would be faced with a very different set of tools. As a new user Office 2010 is intuitive and relatively easy to find your way around, but adapting to the ribbon and simply finding where things are in Office 2010 if you have used an older version can be very frustrating and time consuming.

Helen Smith of MC Trustees chose ATL Solutions to deliver upgrade training to her team because she was looking for a little more than just classroom sessions. ATL devised a bespoke schedule of training that blended classroom sessions with floor walking where the trainer literally came to the desks of individual staff members to discuss any specific issues they had on a one to one basis.

“Having agreed a training programme with ATL Solutions I was confident our busy staff team would be quickly up to speed, but despite our high expectations of the training they were exceeded by the training delivered. I think the highlight for us were the one to one sessions which we found particularly useful” said Helen.