Using CRM Solutions

ATL Solutions provide both the software (in the form of ACT!) and the know-how for small businesses looking for a customer relationship management solution.  Our tailored on-the-job training means you get maximum benefit.

Unless you understand the principles of Customer Relationship Management (CRM) technology will not help.  But once you understand the importance of maintaining accurate customer and prospect records and sharing and using such intelligence within your organisation a software solution can bring considerable advantages.

ATL Solutions provide support in:

• Using the sales pipeline – translating your existing sales processes into measurable steps which can be captured by the software.
• Data capture – advising on how to use the software to gather and record customer and prospect intelligence in a way that makes future sales and marketing activity easy.
• Campaign and customer management – using the reporting tools to drive day to day sales activity with minimum effort and maximum results whilst also avoiding information or actions ‘slipping through the net’.

Contact ATL Solutions on 024 7643 0363 for a no obligation discussion on implementing a CRM solution for your business.